Who we are
Our website address is: https://fernandoak.co.uk.
Privacy and Cookies Policy
Our Privacy and Cookies Policy indicates the type of processes that may result in data being collected about you. Your use of this website gives us the right to collect that information.
Privacy: Your Personal Information
As a user of this site, we may collect and process your personal information.
Types of information:
Website Cookies and link tracking
Cookies allow us to provide important site functionality, so you don’t have to re-enter lots of information. They also allow us to remember what links and pages have been clicked or viewed during a session. If you have provided us with personal data, completing a contact form for example, we may associate this personal data with other information. This will allow us to identify and record what is most relevant to you.
Types of Communication
By submitting your email address, you are consenting to receive the piece of information you requested, as well as allowing us to send you appropriate and useful communications. You can unsubscribe from our communications by clicking the link in the footer of the email of any emails you receive from us.
By submitting your telephone number, you are consenting to receive contact by phone on related products we offer.
We use the information collected primarily to process your request for information. Data collected in the UK is held in accordance with the Data Protection Act. All reasonable precautions are taken to prevent unauthorised access to this information. This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details.
The information held about you might be used in the following ways:
- To ensure the content from our site is presented in the most effective manner.
- To provide you with information on products that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
- To notify you about changes to our products.
- We will not pass on your data to third parties without your consent.
Cookies are small text files placed onto your computer by the websites you visit. They are used to make websites work, to improve efficiency, the user experience and to provide usage information on websites.
By configuring your web browser, you can choose whether to accept cookies. Most web browser software is initially set up to accept them. If you do not want to receive cookies you should change your browser settings. Please note by disabling cookies, some services or website functionality may not be available. For further information about cookies and how to disable them please go to aboutcookies.org.
Cookie we use:
The cookies we use fall into two categories:
Essential cookies: These are cookies required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, and to use online forms.
Analytical cookies: They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring users are finding what they are looking for easily.
Google Analytics Cookies
Google Analytics is a tool that monitors websites and allows us to see volumes of website visitors, their source, and to analyse how our website is viewed and navigated. This allows optimisation of the content and pages on www.fernandoak.co.uk and the marketing programs that drive traffic to the website. Google Analytics does not store any personal information about website visitors but does use persistent cookies to identify repeat visitors.